Finance Articles

Research House Makes Significant Investment to Improve Respondent Experience and Client Report Delivery with Trusted Industry Platform

New York, NY (PRWEB) May 31, 2007 -- Confirmit (OSE: FIRM), the world's leading provider of software for Market Research (MR) and Enterprise Feedback Management (EFM), today announced that Research House has licensed the Confirmit MR platform for their online market research services. A market research agency specializing in fieldwork, data processing and data delivery, Research House has licensed the Confirmit On-Demand software platform guaranteeing clients an up-time minimum of 99.7%.

Founded in 1976, Research House has roots in both quantitative as well as the qualitative research discipline and has grown along with the industry trends offering state-of-the-art focus group facilities and call-centers, as well as cutting-edge online panel management, data collection and results delivery. A member of Environics Research Group, a multi-disciplined international research and consulting group, Research House made the strategic decision for increased and ongoing investments in their online survey offering after reaching the functionality and scalability limits with their previous software provider.

With intentions to grow their online survey and reporting activities by 30% in the coming year, Research House evaluated and entered a long-term agreement in early 2007 with Confirmit. Research House selected Confirmit with plans to increase respondent engagement and improve the overall respondent experience with more customized surveys, advanced features and improved design capabilities. Research House also plans to improve their results access and delivery with Confirmit Reportal's robust reporting platform.

"Improving the respondent experience while increasing our survey and reporting capabilities to clients were critical factors in our selection process," said Mirjana Mihaljcic, Director of Online Research, Research House. "From the early stages of our evaluation process, Confirmit proved its reputation as a premier software company and leading technology in the industry."

As an established market research agency in Canada, Research House, maintains a long and growing client list, a large portion of which are other market research agencies that utilize Research House's expertise and experience for their own data collection activities.

"With a clear and strategic vision to grow our online business, Confirmit offered the advanced technology, scalability, and market-leading reputation that we were looking for," explained Graham Loughton, Vice President and General Manager, Research House.

"Confirmit will empower Research House to take the respondent experience and client report delivery to the next level while becoming more efficient and reducing total cost of ownership," said Kjell Øksendal, Confirmit's Vice President of Marketing. "As the industry standard for market research, Confirmit enables agencies to rapidly implement their own research innovations while leveraging the most reliable and scalable platform available."

Confirmit's world-class EFM and MR platform can be licensed as Confirmit On-Demand or Confirmit On-Premise. Confirmit can be implemented in both online or offline locations and comes with Confirmit Reportal bringing critical live insight into the world's board rooms.

Press contacts:
- Kjell Øksendal, Vice President of Marketing, Confirmit, +47 91845414
- Mirjana Mihaljcic, Director of Online Research, Research House +1416.544.3007

About Confirmit
Confirmit is the world's leading provider of software for Market Research (MR) and Enterprise Feedback Management (EFM). The company has 112 employees and offices in Oslo, London, New York and San Francisco. Confirmit's software is also distributed through partner resellers in Amsterdam, Sydney and Tokyo. Confirmit became a public company in December 2005, and is listed on Oslo Stock Exchange under the ticker "CONF".

The Confirmit platform is a web-based survey, feedback and reporting software. Confirmit's two target markets and product offerings are Global 5000 companies with Confirmit EFM (Enterprise Feedback Management) and market research companies worldwide with Confirmit MR (Market Research). Customers include British Airways, Countrywide Financial, Dow Chemical, Experian, GlaxoSmithKline, Halifax Bank of Scotland, Hewlett Packard, Intrawest, Ipsos, Nielsen, The NPD Group, Safeco Insurance, Statoil, Symantec and Virgin Media.

For more information about Confirmit, visit www.confirmit.com.

About Research House
Research House is one of the most diversified data collection companies in Canada. A wholly owned, independently operated subsidiary of the Environics Group of Companies, our excellent reputation is based on many years of providing quality research support services, including data collection, project management and data processing. We provide services in the realm of telephone as well as online research and including our qualitative offering where we have been consistently rated as one of the best facilities in the world.

For more information about Research House, please visit www.research-house.ca.

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